Policies & Cancellations

The Lodge

  • All rooms accommodate a maximum of two guests. We welcome easy-going children of eight years and older.
  • Check-in is from 4:00 - 6:00 p.m. If you will be arriving later please let us know so we can leave a key and self-check-in directions for you.
  • Check-out time is at 11 AM.
  • Smoking is prohibited.
  • Sorry, no pets.
  • Payment in full is collected at the time reservations are made. We accept Visa, MasterCard and Discover.
  • Friday and Saturday check-ins must include a second night’s stay.
  • *On occasion we will be able to offer single vacancy on a Friday or Saturday. Please check our availability calendar by putting any dates into the "Book a Room" widget and give us a call or send us an email when in doubt!


Please understand that we cannot easily absorb costs associated with cancellations due to the small size of our establishment. Cancellations received more than 30 days from check-in will be fully refunded, less a $25 per room per night fee. For cancellations within 30 days of check-in, we will do our best to rent your room to another guest. To the extent that we are able to do so we will refund the balance of your payment, less a $25 per room per night fee. No refund will be made if your room cannot be rented. No refunds will be given for cancellations received within 7 days of check-in.

Thank you for your understanding.

Website Privacy

We do not track website visitors in a personal way. We have no idea who you are unless you contact us by email or call. We use anonymous statistical information to help us understand how visitors use our site. For instance, which pages are the most popular, how people travel through the site, how often visitors return, what percentage are using smartphones, and other ways that help us improve the site. We use cookies in the statistic gathering process. If you do not want us to use cookies, you can set your browser to not accept cookies or use Private Browsing mode. Our email and reservations systems store our clients’ personal information through secure, third-party providers’ systems, but we will never sell nor otherwise distribute your personal information to anyone outside of our company unless we are required to do so in the course of standard business operations. The same goes for people who share their information with us but do not ultimately book a room. Your personal information is not used or forwarded to third parties.

We do, from time to time, communicate with past clients for informational and promotional purposes. If you have shared your contact information with us and wish that your information be deleted, simply let us know and we will do so.

Thank you and we hope to see you soon in Inverness.